Wowsound

Loading...............

Privacy Policy

This Privacy Policy governs the manner in which W.O.W Sound Pte. Ltd. collects, uses, maintains and discloses information collected from users (each, a “User”) of the wowsound.com.sg website (“Site”). This privacy policy applies to the Site and all products and services offered by W.O.W Sound Pte. Ltd.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any comments on this privacy policy, please email them to hello(at)wowsound.com.sg.

Who We Are
Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a ‘data controller’:

Our site address is www.wowsound.com.sg
Our company name isW.O.W Sound Pte. Ltd.
Our registered address is Blk 163 Simei Road, Singapore 520163

What We May Collect and Receive
We may collect and process the following data about you:
a) User-names, email addresses, IP addresses, other contact details

b) Survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, and web analytics data
c) Personal information from job applications (such as your CV, the application form itself, cover letter and interview notes).

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.

We will only process your personal data if at least one of the following basis applies:
a) you have given consent to the processing of your personal data for one or more specific purposes;
b) processing is necessary for compliance with a legal obligation to which we are subject;
c) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
d) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our PayPal payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfill your order and deal with payment. 

How We Use This Information
We only keep your personal data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it. In any event, we will conduct a regular review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.

Marketing Choices regarding your personal information
Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

How long we keep your personal information
We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We are allowed to disclose your information in the following cases:
a) If we want to sell our business or our company, we can disclose it to the potential buyer.
b) We can disclose it to other businesses in our group.
c) We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
d) We can exchange information with others to protect against fraud or credit risks.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

These are the third parties that may have access to your information:
PayPal – for order processing
MailChimp – for email notifications and newsletters
Google – for analytics data
WooCommerce – for account and order information

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you do not want W.O.W Sound Store to collect or process your personal data, please do not submit it and if you have or you believe that we have data about you that is incorrect please write to [email protected] at the address below and the information will be corrected as soon as possible or removed from our database as you request.